UTS App Is Being Phased Out: In recent days, many railway passengers have been worried after hearing that the UTS app is going to shut down. This news has created confusion and panic, especially among daily commuters who depend on mobile apps for unreserved tickets and season passes.
Here is the clear and complete truth, explained in simple words.
What Is Happening to the UTS App?
The Indian Railways is gradually phasing out the old UTS (Unreserved Ticketing System) app. This does not mean the service is suddenly stopping overnight. Instead, the railway is moving users to a new, more powerful app called RailOne.
The change is part of Indian Railways’ digital upgrade plan to bring all passenger services under one single mobile application.
Why Is Indian Railways Closing UTS?
The UTS app was launched mainly for unreserved and local train tickets. Over time, passengers needed more services in one place. Maintaining multiple apps also created technical and security challenges.
To solve this, Indian Railways decided to:
- Reduce dependency on multiple apps
- Improve speed, security, and user experience
- Offer all railway services on one platform
That is why users are being shifted from UTS to the RailOne app.
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What Is RailOne App?
RailOne is a new unified railway app developed for passengers. It brings together many services that were earlier spread across different apps.
With RailOne, users can:
- Book unreserved tickets
- Book reserved tickets
- Check PNR status
- Track live train running status
- View train schedules
- Manage digital wallet and payments
In short, RailOne does everything that UTS did and much more.
Why Are Users Being Forced to Shift?
Indian Railways is not trying to trouble passengers. The shift is being done because:
- Some features on UTS are already discontinued
- Future updates will not be available on UTS
- Better performance and support will be available only on RailOne
- A single app reduces confusion for passengers
After a certain deadline, UTS may stop working completely, so shifting early is the safest option.
What About UTS Wallet Balance and Passes?
Passengers do not need to panic about money or passes.
- Existing wallet balance can be transferred
- Login details remain linked to your mobile number
- Indian Railways is providing migration support inside the new app
Nothing is lost if the app is changed.
Where to Download the RailOne App?
The RailOne app is available on:
- Google Play Store for Android users
- Apple App Store for iPhone users
Passengers are advised to download the app only from official app stores to avoid fake or unsafe versions.
Should Passengers Panic?
No. There is no need for panic.
This is a planned and gradual transition, not a sudden shutdown. Indian Railways is simply modernising its digital services. If you download RailOne and start using it now, you will face no problem in future.
Official Download Links
For Android (Google Play Store):
Search “RailOne” on the Google Play Store and install the app. Make sure it’s published by the Centre for Railway Information Systems / Indian Railways. Google Play
Google Play link:
https://play.google.com/store/apps/details?id=org.cris.aikyam Google Play
For iPhone (Apple App Store):
Open the App Store, search “RailOne”, and tap Get to install the app. App Store
App Store link:
https://apps.apple.com/in/app/railone/id6473384334 App Store
How to Install and Start Using
- Open your phone’s app store.
- Android users go to Google Play Store
- iPhone users go to Apple App Store
- Search for “RailOne”.
- Make sure it’s the official app by Indian Railways / CRIS. Google Play
- Tap Install / Get.
- Open the app after installation.
- Register or log in.
- You can use your existing UTS, IRCTC, or mobile number login. Google Play
- Start booking tickets or using services.
Final Words
The UTS app is being retired as part of a larger digital transformation. RailOne is the future of railway ticketing in India. Instead of fearing the change, passengers should see it as an upgrade that brings more convenience in one place.
If you are a regular railway passenger, switching to RailOne early is the smart move.
